Use speakerphones sparingly. Never initiate a call on speakerphone. Ask the person you’re calling for permission before putting them on speakerphone, and then name everyone in the room with you. VERY IMPORTANT – Participants should identify themselves whenever speaking. “Bob, this is Jane, I think we should consider…” And avoid using speakerphones in cubicles. Your cube colleagues will appreciate this.
Executive Etiquette Tip – Phone
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My LinkedIn readers offered some additional tips for the Speakerphone posting above:
Ask at the beginning of the call if everyone can be heard on the other end. Participants should be equidistant from the microphone.
Speak into the microphone; don’t wander around the room while you talk.
Keep extraneous noise to a minimum, such as rattling papers or tapping pens. No side conversations! If you must make noise, or if you won’t be contributing to the conversation for a time, mute your end of the call.