Email works best with few flourishes. Keep your message and intent clear by avoiding emoticons, exclamation points, unusual fonts or stationery, and personal sayings. Text-style abbreviations and acronyms work only when the recipient knows what they stand for. Caps can be used to emphasize positive words only (“Your presentation was GREAT”, not “You are an IDIOT!”) Always keep your company’s image in mind. Your email could be their first impression.
Executive Etiquette Tip – Email
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