Communication Skills

Introducing Yourself

by jill on April 4, 2012

Success is all about who you know, right? And, about who knows you!  So it’s vital that you take initiative, stick out your hand, and introduce yourself to others. Here are four settings you should always take advantage of: When you recognize someone, but you’re not sure if he or she recognizes you Never assume [...]

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Tips for Effective Videoconferencing

by jill on March 16, 2012

Conducting meetings via videoconference is becoming more and more popular in business today. It can be a very cost-effective way to bring far-flung employees and teams together – without the costs associated with travel. In order to use it effectively, here are some tips to keep in mind: Arrive early enough to learn how to [...]

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Prepping for Small Talk

by jill on March 2, 2012

The concept of “small talk” makes many people nervous. Their biggest fear about going to an event is often that they won’t have anything to talk about.  I’ve always felt one of the best things you can do at a networking function, cocktail party, or reception is to LISTEN. You can learn so much about [...]

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Sticky Conversations

by jill on February 3, 2012

Managers often need to have challenging conversations with those they manage.  Dress code infractions, absenteeism, and poor performance are just a few of the topics they might need to address.  No one likes to conducts those meetings, but it’s always better to deal with the issues sooner rather than later. It’s also good to have [...]

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How to Make Effective Phone Pitches

by jill on September 21, 2010

Are you doing more selling over the phone – instead of face-to-face?  Here are some tips for making those phone pitches more effective! Let me know if you have any great ideas to add. How to Make Effective Phone Pitches

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Social Media Insights

by jill on February 24, 2010

This morning, I attended “Women of the World’s” panel discussion on Entrepreneurship, Technology & Social Media at the Mid-America Club.  The panelists included the founder/CEO of Groupon, Andrew Mason, and Brad Spirrison, Managing Editor of Appolicious (www.appolicious.com, “where consumers find mobile apps they’ll love”).  I went to see what new things I could learn about [...]

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Handling RSVP’s

by jill on September 23, 2009

Every written invitation needs a response, unless it’s one that asks you to pay money to attend.  Try your best to respond within a week.  If no reply card was enclosed, there will be instructions in the lower left-hand corner explaining how to respond. The inner envelope will indicate if you may bring a guest.  [...]

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Toasting Techniques

by jill on September 9, 2009

To get the group’s attention, never tap on a glass; simply stand, holding your glass in the air.  Toasts should be offered standing, unless at a private, small affair or in a public restaurant. The person being toasted remains seated. Don’t hold your glass in the air during your toast. Set it down after you [...]

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