by jill on February 3, 2012
Managers often need to have challenging conversations with those they manage. Dress code infractions, absenteeism, and poor performance are just a few of the topics they might need to address. No one likes to conducts those meetings, but it’s always better to deal with the issues sooner rather than later. It’s also good to have [...]
by jill on December 29, 2010
Let’s be honest – we all do it. Pass along a gift we don’t like or have no use for to an unsuspecting friend or relative. So how can we do it gracefully and without tipping anyone off? Here are a few guidelines to keep in mind – Make sure the new recipient can actually [...]
by jill on December 8, 2010
Holiday parties at the office can be great fun and a nice way to celebrate the year with your co-workers, but they can also be a career minefield if not handled well. Remember – you’re still “on” and being observed by others. Look at these events as opportunities to put your best food forward and [...]
by jill on November 8, 2010
A just-released study by the Center for Professional Excellence finds that, for the second year in a row, students aren’t making the grade as professionals in the workplace. Who was surveyed? Not only business leaders and HR professionals nationwide, but also current college students and recent graduates from around the country. Survey-takers said that less [...]
by jill on October 15, 2010
It’s election time again and you know what that means…attack ads, smear campaigns, finger-pointing, and shrill debates. You can’t seem to get away from the negativity that has become the US political process. In days gone by, there was a sense of civility and respect among candidates who peppered their remarks with “my esteemed opponent”, [...]
by jill on September 30, 2010
A cruel irony – News broke about Rutgers freshman Tyler Clementi’s suicide on the very day a two-year Rutgers program called “Project Civility” began. The program, specifically designed to promote civil behavior in the digital age, kicked off Wednesday night on the Rutgers campus amid the reality that a student had just committed suicide after [...]
Our clients and customers keep us in business. Show them the respect they deserve. Prep the meeting room beforehand, meet them in the lobby, take their coats, offer beverages, stand when they enter a room, escort them out. What are some of the ways YOU convey respect to clients?