customers

Cocktail Party Etiquette

by jill on April 25, 2012

Cocktail parties, client receptions, and networking hours can be wonderful career-developing opportunities for you. You get to know others – and they get to know you – all while in a relaxed environment.  But don’t make the mistake of “letting your hair down” simply because you have a drink in your hand!  These functions are [...]

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Tips for Effective Videoconferencing

by jill on March 16, 2012

Conducting meetings via videoconference is becoming more and more popular in business today. It can be a very cost-effective way to bring far-flung employees and teams together – without the costs associated with travel. In order to use it effectively, here are some tips to keep in mind: Arrive early enough to learn how to [...]

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How to Make Effective Phone Pitches

by jill on September 21, 2010

Are you doing more selling over the phone – instead of face-to-face?  Here are some tips for making those phone pitches more effective! Let me know if you have any great ideas to add. How to Make Effective Phone Pitches

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Email Tone

by jill on August 26, 2009

Imagine you are surrounded by your co-workers, clients, and competition.  What – and how much – would you say?  Apply this same principle to your emails.  If you wouldn’t say it out loud to these folks, don’t write it in an email! Keep the tone of your emails professional, the content straightforward, and you could [...]

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Our clients and customers keep us in business. Show them the respect they deserve. Prep the meeting room beforehand, meet them in the lobby, take their coats, offer beverages, stand when they enter a room, escort them out. What are some of the ways YOU convey respect to clients?

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