Image Insight®

Image Insight® workshops show participants how their appearance, communication skills, body language, demeanor and etiquette can impact their success.  Topics include:

First Impressions

First impressions are lasting impressions!  Participants discover how a positive first impression can make or break a situation.  The A, B, C’s of Image are defined and class members learn how to apply them on both a personal and corporate level.  The danger of sending mixed messages in business is discussed as well as the concept of Impression Management.

Wardrobe Strategies

This module is an in-depth discussion of the components, messages, and appropriate settings for the Four Levels of Dress. Wardrobe details are analyzed, such as color choice, proper fit, clothing care, and how to coordinate and accessorize clothing ensembles.  Grooming principles relating to hair, skin, nails, makeup, and fragrance, are also covered in this module.

Communication Skills

All facets of verbal and nonverbal communication can be covered in this module.  Listening and verbal skills are taught via instruction and role-plays.  Nonverbal communication skills – gestures, eye contact, posture, facial expressions, use of space – are analyzed and practiced as well.  Gender Communication skills teach participants how to communicate effectively in a diverse business environment.

Business & Social Etiquette

Etiquette modules focus on the importance of appropriate behavior in work-related situations and teach strategies for building and nurturing client relationships.  Areas for discussion include how to show deference, meetings and greetings, client/colleague courtesies, networking techniques, dining etiquette, business entertaining, techno-etiquette, cubicle etiquette, and small talk skills.

“We hired Jill to develop and deliver new training for our Sales and Operations Development Programs in the areas of Corporate Image, Business Communications and Dining Etiquette. Jill did a fantastic job of customizing training for new entry-level hires making the transition from college to the corporate world. The feedback we have received about her training has been great and we believe her training has provided an excellent foundation for the trainees to build their careers upon.”
Manager, Human Resources
Siemens Building Technologies

“Jill did an Image Workshop for our employees and it was a roaring success!  Many of the staff came up to me after the workshop and thanked me for inviting Jill in because they felt they got so much out of the time she spent with us.  Jill’s workshop was worth every penny spent, both for the information imparted and the change of attitude and awareness it created for our staff.”
V.P of Operations
Council of Residential Specialists

“Your workshop, ’Business Communication Strategies’, hit the mark as evidenced by the positive survey feedback and the engaging discussions that were raised throughout the presentation.  I have already started to experience the beneficial effects of the workshop at work across my team.”
Regional Manager
Oracle Corporation